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Greetings from ARC Sign
We are pleased to have you with us as a
prospective customer for ARC SIGN India. As
the company experiences a new phase in its
development, we are looking for customers to
help us improve our products and services.
We hope to have you along in our journey, and
may it prove fruitful for all customers involved.
FIRST PARTY: AMBITION GIFTS, NEW DELHI, INDIA
SECOND PARTY: END USER
Description of the product:
Mobile skin software is windows-based software which will be installed in the user’s computer (Desktop or Laptop) after purchase. In this software user gets readymade templates of smart phones, Laptop and other electronic devices like tablets, mobile chargers, smart watches and gaming consoles etc. New templates of latest models are automatically updated in this software and user need to connect their computer with internet always.
This software is used for cutting readymade skins, customised skins, hydrogel, 9H Glass, screen protector films and temper glass with the help of cutting plotter and laser machines. Use of this software with laser machine or cutting plotters depends upon the compatibility and specifications of the machine which the user already owns or purchases from Ambition Gifts.
User must pay one time cost for buying a license key for using the software and user must also pay a mandatory annual renewal fee to getting regular model updates within the software.
Acceptance of Terms:
Description of Services:
Through our online technical support and on-board staff at our New Delhi, India head office, Ambition Gifts provides you with access to our technical services provided in India and outside the country during regular business hours (Indian Standard timing 1100 hours to 1800 hours, Sunday and Public holidays excluded). First time installation service to any user shall begin after the KYC form submitted by the user is verified by our concerned team. Installation process may take 1-2 working days after payment and completion of the KYC verification process.
Personal and Non-Commercial Use Limitation:
Unless otherwise specified, the Mobile Skin Software is for your personal and non-commercial use. You may not modify, copy, distribute, transmit or transfer, display, perform, reproduce, publish, license, create derivative works from, transfer the software to any new user. In case the existing user is found reselling or transferring the software to a new user in exchange of money or for free or in exchange of any material, the designated license shall be blocked immediately and shall not be revoked at any cost.
Privacy and Protection of Personal Information:
It is mandatory for all users to submit user information on our website www.mobileskinsoftware.com as a part of KYC verification. This information includes Aadhar card or virtual Aadhar card, Billing name, mobile number and email id through which user wants to communicate and also wants to take any support or service with the technical team of Ambition Gifts. For users located outside India, passport or any Government issue ID proof is mandatory for KYC verification. Any discrepancy in users KYC may delay the process of software installation. All your information is secured, and we do not sale your details to any third-party organisation.
Member Contact number, Email and address:
Activation of user license requires to submit KYC form on our website www.mobileskinsoftware.com, and you must complete the registration process by providing us with current, complete and accurate information as prompted by the applicable registration form. You are entirely responsible for submitting your contact details on the KYC form. Furthermore, you are entirely responsible for any and all activities that occur under your licensed software key. You agree to notify Ambition Gifts immediately of any unauthorized use of your software or any other breach of security. Ambition Gifts will not be liable for any loss that you may incur as a result of someone else using your software, either with or without your knowledge.
Notice Specific to Software:
The end user, at all times owns only the license key that allows the end user to use the Mobile skin Software and the related services provided by Ambition Gifts. The Mobile Skin Software is a property of Ambition Gifts at all times and the end user cannot claim ownership of the Mobile Skin Software. The Mobile Skin Software that is made available to download from our go**le drive link is a property of Ambition Gifts. Use of the Software is governed by the terms of the end user license agreement (Enclosed in the software about section), An end user will be unable to install the Software without reading the terms and condition in this document. Software is licensed to you on behalf a third party that own the Software code, not by Ambition Gifts.
The Software is made available for download solely for use by end users according to the License Agreement. Any reproduction or redistribution of the Software not in accordance with the License Agreement is restricted, such users license shall be blocked immediately and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.
No Unlawful or Prohibited Use:
As a condition of your use of the Mobile Skin Android App, you will not use the App for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the App in any manner that could damage, disable, overburden, or impair any developer’s server, or the network(s) connected to any developer’s server, or interfere with any codes or scripts of the App. You may not attempt to gain unauthorized access through hacking, password mining, or any other means. You may not attempt to obtain any templates or information through any means. In such cases, the user’s license will be blocked and the user may face civil or criminal penalties by the legal authorities of New Delhi, India.
You agree to use the technical services, only when necessary and ask for support during the designated hours only. Use of the technical Services in connection with issues occurring in the software while use is limited to the active subscriptions only. Any user with an expired subscription is not entitled for any technical support until the subscription is renewed. In order to make the process simple and smooth you are requested to call from your registered mobile numbers only. We do not take complaints from any unregistered mobile numbers.
. Defame, abuse, harass, stalk, threaten to any of our staff are strictly not allowed.
. Upload, or otherwise make available, files that contain images, photographs of the software or other
material protected by intellectual property laws, including, by way of example, are strictly not allowed.
. RAM 2GB or Above
. Processor: Pentium or above
. Operating system: Windows7 or above (does not support MAC OS), with latest dot net frame version.
(Note: Please make sure that your computer is function properly as per the system requirement mentioned above. User is solely responsible if the Mobile Skin Software does not work at the time installation due to user’s computer failure. This also disqualifies the user from any refund claims)
Our Mobile Skin Software performs best with only Skycut plotter CX16, CX24, V24, V48, Silhouette America Cameo3 & 4, Portrait 3, Graphtec, GCC, Roland, Mimaki. Please take a written confirmation about the compatibility of plotter with Mobile Skin Software from the sales executive before making a purchase. Please visit our website www.mobileskinsoftware.com to check latest compatible plotters or laser machines. User is solely responsible if the Mobile Skin Software does not function or creates errors because of non-compatibility of plotter or technical issues with your existing plotter, which is not bought from us.
Payment once made is not refundable and shall not be adjusted in exchange of any other product or services offered by Ambition Gifts. Users are allotted a temporary and a unique license key immediately after the payment is made, thereby disqualifying any refund requests.
Installation of the software:
Software is electronically transferred to the user’s computer and a copy the software will be given to the user across email or via g**gle Drive link. Therefore, physical shipping of the software is not required in India or outside India. At the time of installation, the temporary license key (Ref. to payment policy section) will be replaced by a permanent license key. This Software shall be installed on USB Pen Drive/Flash drive only by our technical team using remote desktop sharing apps like Anyd**k or team vie**r. You are required to use a properly functioning computer, a stable internet connection and a dedicated Pen Drive for the Mobile Skin Software. Please make sure that the Pen Drive is functioning properly, is not attacked by any malware, to avoid delays in the installation process. This Mobile Skin Software is for use in windows-based computers only and does not support MAC PC or Android or iOS based smart phones.
Re-installation of the software:
We understand that user may loose Pen Drive used for the software, or it may get corrupt. Therefore, we recommend using a good quality Pen Drive which is secure in all manners. However, if the Pen Drive is hit by any virus and needs to be formatted, please do it and inform our technical team immediately. In such cases reinstallation of the software is free from any charges. In case of Pen Drive lost or physically damaged or a non-functioning Pen Drive, user is eligible for reinstallation one time free of cost in one year. After this, re-installation will be chargeable at INR 2000 or USD 30 (subject to change without prior notice). Reinstallation process will be done in next 2-3 working days maximum after getting user’s request.
We do not provide printed training material as a drive to save the environment. Basic training material is available on our social media platforms, YouTube channel and on our website www.mobileskinsoftware.com. An online training will be provided to the end user post installation during regular business hours (Indian Standard timing 1100 hours to 1800 hours, Sunday and Public holidays excluded).
Templates of the models are automatically downloaded every time the software opens, however in case this does not work, please click on the update tab and hit the update new model tab to manually download the latest templates. Any devices or models newly launched are updated in the software between 10 to 15 working days from the date of launch in the local market of the user. For error corrections of any model or template, please allow us 3 to 4 working days during regular business hours (Indian Standard timing 1100 hours to 1800 hours, Sunday and Public holidays excluded). Please keep a stable and fast internet connection for faster download of the models/templates. Model updates may take more than the above specified time. The updation process also depends upon external factors like natural calamities, work force availability or due to recent pandemic situation. Delays shall not be a matter of dispute at any time, we expect your co-operation.
Users shall pay the annual maintenance fee every year on time or before the expiry of the current subscription. Delay caused in renewal restricts the user from updating new model or templates in the Mobile Skin Software. Also, a user with an expired subscription is not eligible for any technical support. However, user can still use the software to cut skins with models that are already downloaded before the expiration of subscription. You will be notified 60 days prior expiry to make payment for the renewal to enjoy un-interrupted services. Exceptional delays in payments of the renewal fee is acceptable, but the date of renewal of the subscription in any case shall be counted from the next day of expiry of the previous subscription and not from the date of payment (Please note that the renewal fees is subject to change without prior notice).
NOTE: Printer, Plotter, Lamination machine, Printing Paper, Lamination sheets and mobile skins are not part of the product and need to be purchased separately.
ANY DISPUTES ARE SUBJECT TO NEW DELHI, INDIA JURISDICTION.