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Greetings from ARC Sign

We are pleased to have you with us as a prospective customer for ARC SIGN India. As the company experiences a new phase in its development, we are looking for customers to help us improve our products and services. We hope to have you along in our journey, and may it prove fruitful for all customers involved.

Mobile Skin Software Desktop Version Terms of Use

LAST UPDATED: 23rd OF AUGUST 2024

FIRST PARTY: AMBITION GIFTS, NEW DELHI, INDIA

SECOND PARTY: END USER

Description of the product : 

Mobile skin software is Windows-based software that will be installed in the user’s computer (Desktop or Laptop) after purchase. In this software, the user gets readymade templates of smartphones, Laptops, and other electronic devices like tablets, mobile chargers, smart watches, gaming consoles, etc. New templates of the latest models are automatically updated in this software and user need to connect their computers to the internet always.

This software is used for cutting readymade skins, customized skins, hydrogel, 9H Glass, screen protector films, and temper glass with the help of a cutting plotter and laser machines. Use of this software with laser machines or cutting plotters depends upon the compatibility and specifications of the machine that the user already owns or purchases from Ambition Gifts.

Users must pay one time cost for buying a license key for using the Desktop Version Software and users must also pay a mandatory annual renewal fee (in case of YEARLY SUBSCRIPTION ONLY) to get regular model updates/Software upgrades/technical support within the Software.

Acceptance of Terms : 

The services that Ambition Gifts offer to you are subject to the following Terms of Use. Ambition Gifts reserves the right to update the Terms of Use at any time without prior notice to the end user. The most current version of the Terms of Use can be reviewed by clicking on the “Terms of Use” hypertext link located at the bottom of our website.

Description of Services :

Through our online technical support and on-board staff at our New Delhi, India head office, Ambition Gifts provides you with access to our technical services provided in India and outside the country during regular business hours (Indian Standard timing 1100 hours to 1800 hours, Sunday and Public holidays excluded). First-time installation service to any user shall begin after the KYC is submitted by the user and only after the KYC is verified by the concerned team. The installation process may take 1-2 working days after payment or delivery of the machine and upon completion of the KYC verification process.

Commercial Use Limitations for End User : 

You may not modify, copy, distribute, transmit or transfer, display, perform, reproduce, publish, license, create derivative works from, or transfer the Software KEY to any new user. In case the existing user is found reselling or transferring the software KEY to a new user in exchange for money or for free or in exchange for any material, Sharing the hard disk or pen-drive on which the software is installed or sharing the  hard disk or pen-drive of the software for temporary use or for any use not mentioned in the terms of use of the software, the designated license shall be blocked immediately and shall not be revoked at any cost. The first user of the software shall also barred from using the software key, and shall purchase a new license key for his own use, as the current license key remains barred from use.

Commercial use Limitations for bulk buyers or dealers : 

If you are one of our dealers or bulk buyers and if you have purchased our software in bulk, you can only sell the software to the end user. After the successful installation of the software on the user’s pen drive, the account created by the user can be accessed using the registered pen drive and this pen drive cannot be changed or transferred to a new user by the dealer. Dealers or bulk buyers cannot transfer the old or already created CLIENT ID to any new user, in any case.

(For example, if one user does not want to use the software and wants a refund from the dealer or any such reason for not using the mobile skin software DESKTOP VERSION, the dealer or bulk buyer cannot resale the user key i.e the registered pen drive to any new user. Also in any case the user name i,e. the registered email id and phone number cannot be changed. If the dealer is found selling the first user-registered pen drive to any new user, the account shall be permanently blocked, hereby restricting the previous user as well from using the software. Kindly refer to Commercial Use Limitations for End User point for details)

Privacy and Protection of Personal Information : 

It is mandatory for all users to submit user consent via KYC email as a part of KYC verification. Any discrepancy in the user’s KYC may delay the process of App installation. All users must share the exact same contact details and billing details with our technical support team in order to get any technical support. All your information is secured, and we do not sell your details to any third-party organization. 

Member Contact number, Email and address : 

Activation of the user license requires you to submit the KYC via email and you must complete the registration process by providing us with current, complete, and accurate information as prompted by the applicable registration form. You are entirely responsible for submitting your contact details on the App registration form. Furthermore, you are entirely responsible for any and all activities that occur under your licensed user account. You agree to notify Ambition Gifts immediately of any unauthorized use of your App or any other breach of security. Ambition Gifts will not be liable for any loss that you may incur as a result of someone else using your App, with or without your knowledge.

Notice Specific to the Software : 

The end user, at all times, owns only the license key that allows the end user to use the Mobile Skin Software and the related services provided by Ambition Gifts. The Mobile Skin Software is a property of Ambition Gifts at all times and the end user cannot claim ownership of the Mobile Skin Software. The Mobile Skin Software that is made available to download from our go**le drive link is a property of Ambition Gifts. Use of the Software is governed by the terms of the end user license agreement (Enclosed in the software about section), An end user will be unable to install the Software without reading the terms and conditions in this document. Software is licensed to you on behalf of a third party that owns the Software code, not by Ambition Gifts.

The Software is made available for download solely for use by end users according to the License Agreement. Any reproduction or redistribution of the Software not in accordance with the License Agreement is restricted, such users’ licenses shall be blocked immediately and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

No Unlawful or Prohibited Use : 

As a condition of your use of the Mobile Skin Software, you will not use the Software for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Software in any manner that could damage, disable, overburden, or impair any developer’s server, or the network(s) connected to any developer’s server, or interfere with any codes or scripts of the Software. You may not attempt to gain unauthorized access through hacking, password mining, or any other means. You may not attempt to obtain any templates or information through any means. In such cases, the user’s license will be blocked and the user may face civil or criminal penalties by the legal authorities of New Delhi, India.

Technical support :

You agree to use the technical services, only when necessary and ask for support during the designated hours only. Use of the technical services in connection with issues occurring in the App is limited to active subscriptions only. Any user with an expired subscription or old version of the software is not entitled to any technical support until the subscription is renewed. In order to make the process simple and smooth you are requested to call from your registered mobile numbers only. We do not any take complaints or support our users calling from any unregistered mobile numbers.

Marketing Abuse :

  • Defame, abuse, harassment, stalking, or threatening any of our staff are strictly not allowed.

  • Upload, or otherwise make available, files that contain images, photographs of the software, or other material protected by intellectual property laws, including, by way of example, are strictly not allowed. Such users will immediately lose access to the user account of the App and the services of such users will only be revoked once the issues are resolved.

System Requirement :

  • RAM 2GB or Above
  • Processor: Pentium or above
  • Operating system: Windows 7 or above (does not support MAC OS), with the latest dot net frame version.

(Note: Please make sure that your computer is functioning properly as per the system requirement mentioned above. The user is solely responsible if the Mobile Skin Software does not work at the time of installation due to the user’s computer failure. This also disqualifies the user from any refund claims)

Compatibility :

Our Mobile Skin Software performs best with only Skycut plotter CX16, CX24, V24, V48, Silhouette America Cameo3 & 4, Portrait 3, Graphtec, GCC, Roland, and Mimaki. Please take a written confirmation about the compatibility of the plotter with Mobile Skin Software from the sales executive before making a purchase. Please visit our website www.mobileskinsoftware.com to check the latest compatible plotters or laser machines. The user is solely responsible if the Mobile Skin Software does not function or creates errors because of the non-compatibility of the plotter or technical issues with your existing plotter, which is not bought from us.

Payment Policy :

Payment once made is not refundable and shall not be adjusted in exchange for any other product or services offered by Ambition Gifts. Users are allotted a temporary and unique license key immediately after the payment is made, thereby disqualifying any refund requests.

Installation of the software :

Software is electronically transferred to the user’s computer and a copy of the software will be given to the user via email or via the g**gle Drive link. Therefore, physical shipping of the software is not required in India or outside India. At the time of installation, the temporary license key (Ref. to payment policy section) will be replaced by a permanent license key. This Software shall be installed on USB Pen Drive/Flash drive only by our technical team using remote desktop sharing apps like Anyd**k or Team vie**r. You are required to use a properly functioning computer, a stable internet connection, and a dedicated Pen Drive for the Mobile Skin Software. Please make sure that the Pen Drive is functioning properly, and is not attacked by any malware, to avoid delays in the installation process. This Mobile Skin Software is for use in Windows-based computers only and does not support MAC PC or Android or iOS-based smartphones.

Re-installation of the software :

We understand that the user may lose Pen Drive used for the software, or it may get corrupt. Therefore, we recommend using a good quality Pen Drive which is secure in all manners. However, if the Pen Drive is hit by any virus and needs to be formatted, please do it and inform our technical team immediately. In such cases, reinstallation of the software is free from any charges. In case of a Pen Drive lost or physically damaged or a non-functioning Pen Drive, the user is eligible for reinstallation one time free of cost in one year. After this, re-installation will be chargeable at INR 4500 or USD 30 (subject to change without prior notice). The reinstallation process will be done in the next 2-3 working days maximum after getting the user’s request.

Training :

We do not provide printed training material as a drive to save the environment. Basic training material is available on our social media platforms, YouTube channel, and on our website www.mobileskinsoftware.com. Online training will be provided to the end user post installation during regular business hours (Indian Standard timing 1100 hours to 1800 hours, Sunday and Public holidays excluded).

Model update :

Templates of the models are automatically downloaded every time the software opens, however in case this does not work, please click on the update tab and hit the update new model tab to manually download the latest templates. Any devices or models newly launched are updated in the software between 10 to 15 working days from the date of launch in the local market of the user. For error corrections of any model or template, please allow us 3 to 4 working days during regular business hours (Indian Standard timing 1100 hours to 1800 hours, Sunday and Public holidays excluded). Please keep a stable and fast internet connection for faster download of the models/templates. Model updates may take more than the above-specified time. The updation process also depends upon external factors like natural calamities, workforce availability, or due to recent pandemic situations. Delays shall not be a matter of dispute at any time, we expect your cooperation.

Service renewal ( Valid for Yearly subscribers only ) : 

Users shall pay the annual maintenance fee every year on time or before the expiry of the current subscription. A delay in payment of renewal restricts the user from updating new models or templates in the Mobile Skin Desktop Version. Also, a user with an expired subscription is not eligible for any technical support or software version update. However, users can still use the Program to cut skins with models that are already downloaded before the expiration of the subscription with the old version. At any point in time when we launch a newer version of the Program with new features, we usually remove the older version after 10 days from the date of launch of the new version. If the user is using the older version it will stop working and the user needs to get the new version of the software from our technical support team. Hence you are suggested not to make any delays in the payment of subscription fees. You will be notified 7 days prior to expiry to make payment for the renewal to enjoy uninterrupted services. Exceptional delays in payments of the renewal fee are acceptable, but the date of renewal of the subscription, in any case, shall be counted from the next day of expiry of the previous subscription and not from the date of payment (Please note that the renewal fees is subject to change without prior notice)

Service renewal ( Valid for lifetime subscribers only) :

Users with active subscription plans can opt for the lifetime plan. User with expired subscription plans can also opt for a lifetime plan within 30 days of the expiry of their yearly subscription.
User is entitled to get all our services including new model updates, version upgrades, and technical support for a lifetime.
However, you must know that this software is non-transferable and users cannot sell the software to any new user. Rest all the above terms of use shall remain the same for Lifetime

Subscribers.NOTE: Printer, Plotter, Lamination machine, Printing Paper, Lamination sheets, and mobile skins are not part of the product and need to be purchased separately.

ANY DISPUTES ARE SUBJECT TO NEW DELHI, INDIA’S JURISDICTION.

 

 

 

 

 

 

Greetings from ARC Sign

We are pleased to have you with us as a prospective customer for ARC SIGN India. As the company experiences a new phase in its development, we are looking for customers to help us improve our products and services. we hope to have you along in our journey, and may it prove fruitful for all customers involved.

Mobile Skin APP for ANDROID*  Terms of Use

LAST UPDATED: 23rd OF OCTOBER 2024

FIRST PARTY: AMBITION GIFTS, NEW DELHI, INDIA

SECOND PARTY: END USER


Description of the product

Mobile Skin App is compatible with Android Devices. In this App, the user gets readymade templates of smartphones, Laptops, and other electronic devices like tablets, mobile chargers, smart watches, gaming consoles, etc. New templates of the latest models are automatically updated in this App and users need to connect their smartphone to the internet at the time of using the App. This App is used for cutting readymade skins, hydrogel, 9H Glass (with compatible CO2 Laser machine), and screen protector films, with the help of a cutting plotter. Use of this App with a laser machine or cutting plotters depends upon the compatibility and specifications of the machine that the user already owns or purchased from Ambition Gifts.

Users must pay a one-time cost for buying a license key for using the App and users must also pay a mandatory annual renewal fee(in case of YEARLY SUBSCRIPTION ONLY) to get regular model updates, App Version upgrades, and technical support for the App.

Acceptance of Terms

The services that Ambition Gifts offers to you are subject to the following Terms of Use. Ambition Gifts reserves the right to update the Terms of Use at any time without prior notice to the end users. The most current version of the Terms of Use can be reviewed by clicking on the “Terms of Use” hyperlink located at the bottom of our website www.mobilesksoftware.com

Description of Services

Through our online technical support and on-board service team at our New Delhi, INDIA head office, Ambition Gifts provides you with access to our technical services provided in INDIA and outside INDIA during regular business hours (Indian Standard timing 1030 hours to 1830 hours, Sunday and Public holidays excluded). The installation process may take 1-2 working days after the receipt of payment or delivery of the machine during regular business hours (Indian Standard timing 1030 hours to 1830 hours, Sunday and Public holidays excluded).

Commercial Use Limitations for End User

You shall not modify, copy, distribute, transmit, transfer, display, perform, reproduce, publish, license, create derivative works from, or transfer the App login credentials (login ID and password) to any new user. In case the existing user is found reselling or transferring the App login credentials (login ID and password) to a new user in exchange for money or free or in exchange for any material, the designated email ID and password shall be blocked immediately and shall not be revoked at any cost.

Commercial use Limitations for bulk buyers or dealers

If you are one of our dealers or bulk buyers and if you have purchased our App in bulk, You can only sell the App to an end user. After the successful installation of the App on the user’s Android devices, the account created by the user can be accessed using the registered Email ID only and this user account cannot be transferred to a new user by the dealer. Dealers or bulk buyers cannot transfer the old or already created user account to any new user, in any case.

(For example, if one user does not want to use the App and asks for a refund from the dealer or any such reason for not using the mobile skin App, the dealer or bulk buyer cannot resale the used user account i.e the registered email id or the android device to any new user. Also, in any case, the user name, the registered email ID, and phone number cannot be changed. If the dealer is found selling the first user-registered account to any new user, the account shall be permanently barred from use, thereby restricting the previous user as well from using the App. (Kindly refer to Commercial Use Limitations for End User point for details)

Privacy and Protection of Personal Information

All users must submit user consent via KYC email as a part of KYC verification. Any discrepancy in the user’s KYC may delay the process of purchasing the App. All users must share the same contact details and billing details with our technical support team to get any technical support. All your information is secured, and we do not sell your data to any third-party organization.


Member Contact number, Email, and address

Activation of the user account requires you to submit the KYC via email and you must complete the registration process by providing us with current, complete, and accurate information at the time of placing your order. You are entirely responsible for sharing your contact details to the salesperson at the time of placing your order. Furthermore, You are entirely responsible for any activities that occur under your licensed user account. Phone number(s) and email shared by the customer cannot be changed and no new number shall be added to the contact details of the users in the future. In other terms, if the user deletes their registered email account and the registered phone number is not in the possession of the user, such users will be restricted from taking any service or support from our technical support team. User agrees to notify Ambition Gifts immediately of any unauthorized use of their App license key or any other breach of security. Ambition Gifts will not be liable for any loss that you may incur as a result of unauthorized use of your App user account, with or without your consent.

Notice Specific to the App

The end user, at all times, owns only the license (User ID and password) that allows the end user to use the Mobile Skin App for Android and the related services provided by Ambition Gifts. The Mobile Skin App for Android is a property of Ambition Gifts at all times and the end user cannot claim ownership of the Mobile Skin App for Android. The Mobile skin App for Android that is made available to download from our go**le drive link or via WhatsApp is a property of Ambition Gifts. Use of the App is governed by the terms of the end user license agreement. An end user will be unable to activate the user account of the app without reading the terms and conditions in this document and submitting their consent via email. The App is made available for download solely for use by end users according to the License Agreement. Any reproduction or redistribution of the App not following the License Agreement is restricted, such user license shall be blocked immediately and may result in grievous civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

No Unlawful or Prohibited Use

As a condition of your use of the Mobile Skin App for Android, you will not use the App for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the App in any manner that could damage, disable, overburden, or impair any developer’s server, or the network(s) connected to any developer’s server, or interfere with any codes or scripts of the App. You may not attempt to gain unauthorized access through hacking, password mining, or any other means. You may not attempt to obtain any templates or information through any means. In such cases, the user’s license will be blocked and the user may face civil or criminal suits by the legal authorities of New Delhi, India.

Technical support:

You agree to use the technical services, only when necessary and ask for support during working hours only. Use of the technical services in connection with issues occurring in the App is limited to active subscriptions only. Any user with an expired subscription or old version of the App is not eligible for any technical support until the subscription is renewed. To make the process simple and smooth you are requested to call from your registered mobile numbers only. We do not address any complaints or provide support to our users calling from any unregistered mobile number.

Marketing Abuse:

. Defame, abuse, harassment, stalking, and threats to any of our staff are strictly not allowed.

. Upload, or otherwise make available, files that contain images, photographs of the App, or other material protected by intellectual property laws, including, by way of example, are strictly not allowed.

. Such users will lose access to their App accounts and the services of such users’ accounts will be revoked after the issue is resolved.

System Requirement:

. Android* 10 or above

. Operating system: Android* (does not support iOS)

(Note: Please make sure that your Android Device is functioning properly. The user is solely responsible if the Mobile Skin App does not work on the user’s Android Device at the time of installation due to any issue with the user’s Android* device. This also disqualifies the customer from claiming of refund)

Compatibility:

Our Mobile Skin App for Android performs best with Arc Sign, MyCut, Skycut C, CX series via Wi-fi, Arc Sign Bluetooth laser machine Model no. 3020 and Silhouette America Cameo4 & 5, Cameo4 plus, Cameo 4 pro, Cameo5 Plus and Portrait 3 & 4 via Bluetooth. Please get a written confirmation on the compatibility of the plotter with the Mobile Skin App for Android* from the sales executive before placing your order. Please visit our website www.mobilesksoftware.com to check the latest compatible plotters or laser machines. The user is solely responsible if the Mobile Skin App for Android*  does not work because of the non-compatibility of the Plotter or Laser Machine or technical issues with your existing plotter, or laser machine.

Payment Policy:

Payment once made is not refundable and shall not be adjusted in exchange for any other product or services offered by Ambition Gifts.


Installation of the App:

The app is electronically transferred to the user’s smartphone or Android* tablet via WhatsApp. Therefore, physical shipping of the App or APK of the app is not required in India or outside India. The user shall install the app as per the instruction of the technical team. A demonstration video can also be found on our social media handles and on our website as well. You are required to use a properly functioning smartphone or Android tablet and a stable internet connection. This Mobile skin App for Android is for use in Android-based devices only and does not support iOS-based devices.

Re-installation of the App:

We understand that the user may lose the device used for the App, or it may get damaged or it needs to be formatted due to any reason. In such cases, the user needs to inform the technical team via email to regain access to the App.

Training:

We do not provide printed training material as a drive to save the environment. Basic training material is available on our social media handles, YouTube channel, and on our website www.mobileskinsoftware.com. Online training will be provided to the end user post installation during regular business hours (Indian Standard timing 1030 hours to 1830 hours, Sunday and Public holidays excluded).

Model update:

Any devices or models newly launched are updated in the App between 10 to 15 working days from the date of launch in the local physical market of the user. For error corrections of any model or template, please allow us 3 to 4 working days during regular business hours (Indian Standard timing 1100 hours to 1830 hours, Sunday and Public holidays excluded). Model updates may take more than the above-specified time. The updation process also depends upon external factors like natural calamities, workforce availability, or due to recent pandemic situations. Delays shall not be a matter of dispute at any time. We expect your cooperation.

Service renewal (Valid for Yearly subscribers):

Users shall pay the annual maintenance fee every year on time or before the expiry of the current subscription. A delay in payment of the maintenance fee restricts the user from updating new models or templates in the Mobile skin App for Android . Also, a user with an expired subscription is not eligible for any technical support or App version upgrade. However, users can still use the app to cut skins with models that are already downloaded before the expiration of the subscription with the older version of the App. At any point in time a new version of the App is launched with a new feature or after a bug fix, the older version of the App is removed from our server immediately from the day of the launch of a new version of the App. Thereby disabling the use of an older version of the App and all users of older versions of the app must get the newer version of the App from our technical support team. A user with an expired subscription does not qualify for any App upgrade. Therefore, Such users are suggested to pay the maintenance fee and get the latest version of the App. Exceptional delays in payments of the renewal fee are acceptable, but the date of renewal of the subscription, in any case, shall be counted from the next day of expiry of the previous subscription and not from the date of payment (Please note that the renewal fee is subject to change without prior notice)

Service renewal (Valid for lifetime subscribers only):

Users with active subscription plans can opt for the lifetime plan. Users with expired subscription plans can opt for a lifetime plan within 30 days of the expiry of the previous subscription.

User is entitled to get all our services including new model updates, app version upgrades, and technical support for a lifetime.

However, you must know that this app is a single-user App and users cannot sell the App to any new user. All the above terms of use except for the terms of use of the service renewal plan shall remain the same for Lifetime Subscribers.

NOTE: Plotter, Printer, Printable Paper, Lamination Machine, Lamination sheets, and Mobile Skins raw materials are not part of the product and need to be purchased separately.

Android is a trademark of Google LLC

ANY DISPUTES ARE SUBJECT TO NEW DELHI, DELHI (INDIA) JURISDICTION.

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